Family-run, Yorkshire, since 1990

Yorkshire's smarter choice for plumbing, heating and cooling.

Direct-employed engineers, Worcester Bosch and Vaillant accredited, fixed prices. Same-day repair where we can, routine bookings about a week ahead.

5★ Trustpilot Gas Safe #623525 Worcester & Vaillant accredited

Book in three taps

What do you need today?

Not on the list? All heating · Repairs & servicing · Plumbing · Bathrooms

Ten direct-employed BASI engineers. Never a sub-contractor in your home. Meet the team →

A day at BASI

Extraordinary service, every day.

BASI engineers arriving in a branded van at a Yorkshire customer home
Branded vans in every Yorkshire town
BASI heating engineer giving a fixed-price quote in a Yorkshire living room
Quotes given over the phone, online or in your living room, no salesmen, no pressure
BASI engineer handing over a newly installed Worcester boiler to a customer
Worcester and Vaillant boilers fitted same week
A Hive Mini smart heating control fitted by BASI on installation day
Hive smart controls fitted on the day
A BASI multi-skilled bathroom fitter tiling a new installation
Full bathrooms by our own multi-trade fitters
BASI engineer carrying out a central heating power flush on radiators
Magna Clean fitted on every power flush
A BASI engineer carrying out an annual aftercare service to keep a warranty live
Annual aftercare visits keep your warranty live
An air source heat pump installed by BASI on a Yorkshire home, BUS grant applied
Heat pumps with the £7,500 BUS grant applied for you
BASI branded vans lined up before a day on the road across Yorkshire
Yorkshire-wide fleet, branded vans every working morning
A Yorkshire family living room kept warm by a BASI-installed heating system
The whole point of it, a warm home with bills down
The full BASI Plumbing and Heating team of engineers and office staff
A family business, still family-run, since 1990
Kultar Singh, founder of BASI Plumbing and Heating, with the team in Bradford

A note from the founder

We turn up. We tell you the price. We do the job properly. We come back if we got it wrong.

That has been the BASI rule since I left British Gas in 1990 and started this from a unit on Leeds Road. Thirty-six years on, my son Jas runs it with me and every engineer on every van is a full-time BASI employee. If you have ever been let down by a heating firm, we are the answer to that. Give us a try.

Kultar Singh, founder

Why BASI

We've earned this reputation the boring way.

Year after year, doing the job properly, and showing up when other firms have stopped answering the phone. More on why BASI is different.

  • 01 Fixed-price quote, best price first time, no surprises
  • 02 Survey done by an experienced heating installer, not a salesman
  • 03 Only full-time uniformed engineers, never sub-contractors
  • 04 5★ rated on Trustpilot, #1 in Yorkshire
  • 05 Floors and furniture protected, engineers explain every step
  • 06 Engineers bring own vacuum and wipes, we leave it spotless
  • 07 One knowledgeable customer-care advisor, start to finish

Yes, we do bathrooms too

Full bathrooms, by our own fitters.

Tanny Singh surveys, our multi-trade bathroom team fits. Plumbing, tiling, electrics, plastering, the lot. No project-managed sub-contractors. One firm, start to finish.

Annual cover

Stop thinking about your boiler.
Smart Care from £20/mo.

Annual service, breakdown cover, parts and labour. No call-centre, no excess. Direct debit, cancel anytime.

Request Smart Care →
  • Worcester Bosch Accredited Installer
  • Vaillant Advance Installer
  • Gas Safe Register #623525
  • Trustpilot 5★ · #1 in Yorkshire
Worcester Bosch Accredited Installer Vaillant Advance Installer Gas Safe Register #623525 Trustpilot 5★ · #1 in Yorkshire

5-star on Trustpilot

What Yorkshire homeowners say.

Replaced our 25-year-old boiler in a single day. Tidy, polite, on the dot. Couldn't fault them.
Sarah M. · Saltaire Google
Quoted fixed-price, no surprises. The engineer explained every step. Brilliant from start to finish.
David R. · Headingley Trustpilot
Came out same day when our heating packed in mid-winter. Absolute lifesavers.
Patricia W. · Pudsey Google
Used BASI for years for our annual service. Always punctual, always thorough.
Mike T. · Halifax Google
Family-run, Yorkshire through and through. You can tell they actually care.
Joanne K. · Bradford Trustpilot
New Vaillant, 10-year warranty, finance sorted in a phone call. Smoothest install we have had.
Mark P. · Otley Google

Rated 5 stars from 400+ reviews. Read more customer reviews from across Yorkshire or see us on Trustpilot.

Where we work

Yorkshire-based, your-town-local.

Bradford head office, BASI engineers across BD, LS, WF, HD, HX and HG every working day. Same fixed price in every town, no postcode surcharge.

Ready when you are

Heating gone? Pick up the phone.

Office open 8am to 6pm, Monday to Friday. 24/7 emergency line for existing cover plan customers. A real BASI person picks up.

BASI Booking System
Which service do you need?
Covered postcodes: BD · HD · HG · HX · LS · WF