Request Smart Care
No salesman, no upsell
Tell us about your home, we'll call you back.
A BASI office team member will call within one working day, check you're on the right Smart Care plan for your boiler and heating, and set up the Direct Debit over the phone. Most calls take five minutes.
What happens after you request
- Within one working day: we call to confirm your details and walk through which plan fits.
- Plan check: we look at your boiler age, system type and what you’ve had done recently, then recommend Smart Care 100, 200 or 300. If you don’t need cover, we’ll tell you.
- Direct Debit setup: confirmed by phone, first payment one month after sign-up. No fees, cancel any time.
If you want to compare what each tier covers before you book the callback, the Smart Care cover plans page has the full breakdown.