A step-by-step guide to a 5 star BASI boiler installation

One of the concerns we hear time and time again from our customers is that a new boiler installation will cause too much disruption to their home. And we’re pleased that we can reassure them that, with BASI, this simply isn’t the case.

We’ve worked hard over the years to create an installation process that makes everything as easy as possible for you – our customer.

That’s why our service is rated number 1 in Yorkshire for heating installation.

Not only that, but our installations only take around 8 hours. Meaning we’ll be out of your hair before you know it, leaving you to enjoy your cosy new home.

Here’s a step by step guide as to what you can expect during a BASI boiler installation:


1. Call ahead

On the day of your installation, we’ll give you a call in advance to let you know we’re on our way. You’ll already know who to expect as we’ll have sent you an email with photos of your engineers.


2. Arrival

Your engineers will arrive and say hello – we work in pairs to get things done faster – and they’ll talk you through the work.


3. Protecting your home

Once you’re happy, we’ll cover your carpets and protect your surfaces and furniture before getting started.


4. Getting to work

Your engineers will work carefully and efficiently. If you need to pop-out – that’s fine – we’ll keep you up to date by text on any key developments.


5. Tidying up

At the end of the day, your engineers will tidy everything away and leave your house exactly as they found it – aside from your brand new boiler.


6. Demonstration

On completing, they will demonstrate your new system, explain its controls and answer any questions you may have. They won’t leave until you’re happy with everything.


7. Follow-up call

After leaving you with all your relevant documents, we’ll check in with you a few days later to make sure everything is as it should be.

Remember, as a BASI customer we’re on hand 365 days a year should you need us.

We install boilers to suit all homes, from leading manufacturers Vaillant, Worcester Bosch and Vokera. Are you looking to replace your central heating system? Talk to one of our experts and find out what system is best for your home.

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