What Our Customers Say

We’ve been installing boilers and designing central heating systems for more than 20 years and we have plenty of happy customers willing to shout about the products and services that we have provided. Here are just a few of them:

Sally Norfolk:

“BASI Heating put a new boiler in for my 94 year old parents. They were a bit worried about having it done, as was I, as Mum has dementia and Dad has poor mobility, and they did not want a lot of upheaval. I need not have worried, as from the first phone call I made, to the engineer who called to assess the property, through to the installation I could not have been more impressed. They even chose the engineers personally who they thought would be the best ones to deal with my parents. They were respectful, hard working and ensured that my parents had hot water and heating back on the first night. There was minimal upheaval and everything was tidied up afterwards. Fantastic service!”

Mr Hussain:

“Very good work, made sure everything was correct and informed me exactly what they were doing and how everything works and they cleaned up after themselves -would recommend to friends and family.”

Ken:

“We had a new combi-boiler fitted and connected to the central heating I installed myself. BASI’ staff were extremely helpful and efficient. Their surveyor discussed the job with me and advised me. The fitters arrived promptly and completed the work quickly and to my specifications. Their quote was not the cheapest I obtained but the difference was easily explained by the quality of the boiler fitted.”

Clive:

“I received excellent service from the initial assessment to completion. The workers were all polite, helpful and professional leaving everything clean and tidy. I also feel the price we paid was very competitive and they gave us a very good deal.”

John J:

“After having a very thorough survey and acceptable trade in allowance, we awaited for the arrival of our new boilers. They came on time and were fitted with a very professional team. Cannot praise the courtesy and professionalism of the entire BASI team highly enough.”

Rachel B, Leeds:

“Lewis and Zack arrived promptly and were extremely courteous, helpful and even laid down plastic sheeting so not to cause any undue mess. What a delight to see the work done quickly, efficiently and all the mess cleared up! It took Lewis and Zack a few hours to replace my boiler and I am still amazed at how quiet it is, how hot the water is and how all the radiators in my house are hot! “The boys” even serviced my mum’s boiler and she too is amazed at how much more efficiently her boiler is working! We were grateful to Martin, Lewis and Zack for their professionalism, knowledge and sincerity in assisting us. I would be more than happy to recommend BASI to anyone seeking to replace their boiler!”

Helen H, Ilkley:

“I’m very impressed with my experience of Basi Heating all round and wouldn’t hesitate to recommend them, I feel assured that we have the right boiler for our needs, that the work has been done to a high standard, and the whole process felt quite smooth and painless when it really could have been the opposite.”

Mr Luper, WF2 0UT:

“The way your friendly staff worked was exemplary. Not only did you execute the work on time and to budget but you also ensured minimum disruption. The level of service and quality of workmanship is rarely experienced these days and I’m truly grateful.”

Mr Mackinder, WF2 6RE:

“I was impressed from the beginning when you were happy to arrange an appointment at a time to suit me. Your engineer arrived 15 minutes early, was friendly, helpful and knowledgeable. Once he had found the problem with my boiler he even had the parts with him to repair it and did it within the hour. I couldn’t have asked for a better service and I will recommend your business whenever I have the opportunity.”

Abid Hussain, MD Smart Moves Group, Bradford:

“We work with Basi on a daily basis. Theyare efficient, reliable and highly professional. Our landlords often comment on how impressed they are.”