Covid-19 Information

Here are the steps we are taking to ensure our customers and staff are safe at all times:


  1. We will always contact you before arriving at your property to make sure you are not self isolating and that we can work safely.
  2. Our staff will not be visiting your home if they or a household member are showing symptoms of covid 19 instead they will be following government guidance on self isolation
  3. Our staff will introduce themselves at a 2m distance and only make essential interaction with you at a safe 2m distance.
  4. Our staff will maintain good hygiene practices in washing and sanitizing hands regularly, whilst wearing appropriate PPE as necessary.
  5. Our staff will be working alone where possible, team working will only be used where absolutely necessary and for the minimum time possible.
  6. Before leaving your property our staff will wipe down everything they have touched with antibacterial wipes.
  7. They will bid you farewell from a safe 2m distance.